From day one our Company has been treated as if we were the only customer that AlarmSouth had. I cannot begin to speak any higher of this company, their products and more importantly their greatest asset-“Customer Service.” Jay Brown is a true professional in every fine detail of our account with AlarmSouth. Jay was upfront and to the point with our options and variables regarding products, services and account management options. I never once had the sales pitch feeling of over promise and under delivery when dealing with AlarmSouth, and Jay Brown; a true professional! Our Company’s satisfaction is proven in the fact that we have been with AlarmSouth for fourteen + years.
I know that I can pick up the phone and receive two things from AlarmSouth, 1. A human on the other end who knows my accounts details. 2. A direct same day answer to every question I have ever had with regard to our 350 + locations alarm and security needs. This company truly sets the standard for my expectation of “customer service” when dealing with all our company business affiliates. I professionally and personally recommend AlarmSouth for your alarm, security and CCTV equipment needs.
Wilco Hess LLC
Sales Rep. was very professional and prompt in responding to my many email and phone calls, he also had excellent customer service and follow up skills. This was the deciding factor in choosing AlarmSouth.
The installers were very courteous and polite, and they made sure that my wife and I were not disturbed or made to feel uneasy during the install.
I am very satisfied and feel comfortable in my choice to have AlarmSouth protect my home, my family, and my life.
James - Charlotte, NC
Sales Rep. gave an excellent presentation and followed up on any questions we had.
The installers did excellent work. They were very nice and polite young men.
A friend’s father has been with your company for about 30 years. He praised you highly. We found AlarmSouth to be the best for the three security companies we called. We are very pleased.
Vivian - Matthews, NC
We have been very pleased with service with AlarmSouth. The system is so much easier to operate than former systems.
Consultants were very personal neat appearance, and been prompt on questions and concerns.
To date we are very satisfied with workers and materials.
C.G. & Martha - Wilkesboro, NC
AlarmSouth offers great service. Sales rep. was great also.
I have been a customer of AlarmSouth for over 12 years and service has been great!!
Sue - Lincolnton, NC
Sales Rep. was very nice – not pushy or trying to sell what I didn’t need. I am very satisfied with all phases of system.
Bill - Salisbury, NC
We have been a customer for 30 + years and have always been satisfied with your service.
Sales Rep. was most helpful in selecting what we needed to update our system.
Installer was very efficient in installing the system, and explaining the features.
Keep up the good work!
Harley - Claremont, NC
I was extremely pleased with consultant and installation process and feel that questions have been or will be answered promptly. Installers were very polite young men. Using the system was “simple”.
Katie - Statesville, NC
Sales Rep. had excellent service skills. It was greatly appreciated our questions and concerns were taken care of 100%.
Sarah - Statesville, NC
Outstanding Sales and Customer service. I will refer customers to AlarmSouth.